Western PAcific Chapter of AALL

Law Library Assistant III

Second Judicial District Court

Washoe County NV

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The Law Library in the Second Judicial District Court provides access to justice for all court users by creating court approved packets and forms for self-represented litigants, assisting patrons in locating library materials, answering reference and procedural questions, and preparing and presenting educational programs. Under the umbrella of the Assistant Court Administrator and directly supervised by the Law Librarian, the Law Library Assistant III performs a wide range of duties and provides administrative support impacting the general business operations of the Law Library. 

Under supervision of an Assistant Court Administrator and the Law Librarian, the Law Library Assistant provides unrepresented parties procedural family law information, referrals, and assistance; independently acts as a lead worker in the absence of a Law Librarian; provides information services to Law Library patrons, including judges, attorneys, government employees and members of the public; assists patrons in locating library materials; performs duties relevant to technical services process; and performs related work as required.   

EXAMPLES OF ESSENTIAL DUTIES 

• Serves as a resource and information source regarding Second Judicial District Court policies, procedures, objectives, and operational functions for individuals who are considering or have decided on self-representation. 
• Responds to complex inquiries in person, via email, live chat, and by telephone; resolves complex concerns and complaints; refers patrons to appropriate resources as necessary.
• Explains Court process, services, policies, rules, and regulations; provides packets containing instructional information and pre-printed materials; provides and assists in developing Court forms and information regarding local court rules. 
• Makes referrals to other Court services, the District Attorney’s Offices, various non-profit family law organizations, guardianship clinics, community resources, and other outside agencies. 
• Prepares, assembles, and maintains a variety of litigant packets. Maintains accurate and detailed records of clients served.
•  Accepts payment for law library fines and court ordered sanctions. 
• Provides information to the public on Law Library activities, facilities, rules, services, and e-filing. 
• Assists court users with their e-filing accounts and with electronically filing court documents. 
• Locates and provides Second Judicial District Court and Law Library regulations, policies, and procedures. 
• Assists in the delivery of educational programming. 
• Hosts virtual meetings and assists patrons with use of online meeting software. 
• Notifies patrons of different educational programming in the community. 
• Assists attorneys and self-represented litigants in locating print and digital legal materials, books, or requested information.
• Evaluates user requests to determine the most appropriate research source. 
• Listens attentively and thoroughly to customers to solve problems or provide service. 
• Organizes Law Library materials for easy public access and safety. 
• Explains the use of Law Library reference resources, automated equipment, and software to users.
•  Assists in the use of subscription databases. Answers reference questions in person, via email, live chat, and by telephone.